You will not be charged for a service at the time of booking an appointment. We require a card on file in our secure encrypted system per our cancellation policy. We understand life happens and it can sometimes be tricky to plan your schedule in advance.
We will always confirm your future appointments the day before your service to ensure you still wish to receive this appointment. If you can no longer keep your original appointment time, we ask that you cancel at least 8 hours before your appointment, to prevent a cancellation fee of up to 50%.
Appointments that are missed with no notice, may be charged up to 100% of the service price. Because our concept is appointment based, our cancellation policy helps us better respect your time and that of our other guests.